Expert at driving better business results through engaging leadership, engaged teams and a customer focused culture.
engagemoore devises bespoke programmes that allow your leaders to build effective relationships and teams and create a differentiated and valuable experience for your customers.
Inspired leadership, effective management practices and engaged employees drive the kind of customer experience that consistently delivers customer loyalty and advocacy.Read more
Customer expectations evolve constantly, so achieving the highest levels of customer satisfaction requires the ability to adapt, innovate and deliver exceptional customer experiences.Read more
High performing, customer centric teams deliver the seamless service that makes an organisation stand out. How to put the external and internal customer at the heart of everything you do?Read more
Combining the latest thinking in leadership, employee engagement and learning with recent industry experience, engagemoore offers
Michèle’s high level of creativity in design and development of training programmes and projects means we always have a fresh approach to the challenges we face. She was the ideal person for me to turn to when I needed external help for our customer service programme and her ability to engage with and understand our company meant she designed the perfect solution, which ultimately won 2 national awards in training.
Lesley Pritt, Group Training & Standards Manager at Hand Picked Hotels